Privacy policy
Last Updated: October 15, 2026
Sports Liquidators Inc., doing business as SOLNIX ("SOLNIX," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect information when you visit www.solnix.com, shop with us, or interact with our services.
Information We Collect
We collect information necessary to operate our business, process orders, provide customer service, and improve your shopping experience.
- Contact Information: Name, email address, telephone number, and billing or shipping address.
- Purchase Information: Products purchased, order history, returns, transaction details, and customer preferences.
- Payment Information: Payment details needed to complete transactions. Payments are handled through authorized payment service providers.
- Website Activity: Browser type, device information, IP address, pages visited, interactions, and other information collected through cookies and similar technologies.
- Customer Communications: Information you provide when contacting us, requesting returns, submitting inquiries, or subscribing to marketing communications.
How We Use Your Information
We use personal information to:
- Process payments, fulfill orders, and coordinate shipping or in-store pickup.
- Handle returns, warranties, and customer service requests.
- Maintain customer accounts and purchase records.
- Send order confirmations, shipping updates, and important service communications.
- Send promotional emails and store updates where permitted by law.
- Analyze website performance and improve our products, advertising, and services.
- Detect fraud, maintain security, and comply with applicable legal obligations.
Cookies, Analytics & Advertising
Our website uses cookies and similar technologies to support essential shopping functions, remember preferences, measure website performance, and support advertising.
We use services such as Google Analytics and Google Ads to understand website traffic, evaluate advertising performance, and improve our marketing. Depending on our advertising settings, these services may use cookies or other identifiers to measure activity and deliver relevant advertisements.
Some advertising-related disclosures may qualify as sharing or selling personal information under certain state privacy laws, even when no money is exchanged for that information.
You can manage many cookies through your browser settings. Disabling certain cookies may affect website functionality. You may also manage Google advertising preferences at: Google My Ad Center.
Where applicable privacy laws provide additional choices regarding targeted advertising or personal information sharing, you may contact us using the information below.
Email Marketing
SOLNIX may send promotional emails about new products, sales, events, and store updates to customers who subscribe or where otherwise permitted by law.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our messages or by contacting us directly.
Unsubscribing from marketing does not prevent necessary transactional communications, including order confirmations, shipping updates, or responses to customer service requests.
How We Share Information
We share personal information when reasonably necessary to operate our business, including with:
- Commerce and Technology Providers: Services such as Lightspeed that support our retail operations, website, orders, and customer records.
- Payment Providers: Companies that securely process purchases, refunds, and financing transactions.
- Shipping Providers: Carriers such as UPS, USPS, and FedEx that deliver customer orders.
- Marketing and Analytics Providers: Services that help us manage marketing communications, evaluate advertising, and understand website performance.
- Professional and Legal Service Providers: Accountants, technology support providers, and other authorized advisers where needed.
We may also disclose information when required by law, to protect our rights or customers, or in connection with a legitimate business transfer, subject to applicable legal requirements.
Data Security & Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.
No method of transmitting or storing information electronically can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, prevent fraud, and comply with legal requirements.
Retention periods depend on the type of information and applicable legal obligations.
Your Privacy Choices & Rights
Depending on your state or country of residence and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain uses or disclosures.
To submit a privacy request, email [email protected] with the subject line "Privacy Request."
We may request reasonable information to verify your identity before processing a request. We will respond in accordance with applicable law.
Certain records may need to be retained for accounting, fraud prevention, transaction documentation, or other legally permitted purposes.
We will not unlawfully discriminate against customers for exercising applicable privacy rights.
Children's Privacy
Our website and online shopping services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
Third-Party Websites
Our website may contain links to manufacturer websites, payment providers, social media platforms, and other third-party services.
These third parties operate under their own privacy policies. We encourage you to review their policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. Updates will be posted on this page with a revised effective date. Additional notice will be provided when required by law.
Contact SOLNIX
For questions about this Privacy Policy or how we handle personal information, contact:
Sports Liquidators Inc. DBA SOLNIX
4505 N Division St
Spokane, WA 99207
Email: [email protected]
Phone: (509) 325-1620